CLUB FAQ's
getslocal club Frequently Asked Questions
Step 1 Sign Up
You need to register for a getslocal club rewards account in order to start collecting points.
Simply complete the registration details as instructed
All you need is your mobile phone number
Step 2 Verify
We will send you an SMS message to verify your account. Once you do this and your account has been verified you can start collecting rewards points.
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GETS REWARDS
GETS Rewards is collection of Independent Loyalty Programs combined with a Premium Coalition Loyalty Program - all in one place. Look out for the getslocal logo in local shops – or search for hidden gems on the getslocal club App.
Every time you buy from a getslocal Merchant you save money, earn Premium or Solo Points which can be used towards unique deals not found anywhere locally.
POINTS YOU CAN COLLECT
GETS Rewards app allows getslocal club members to collect and earn two types of Reward Points at local businesses
Solo Points, that can only be spent with the Merchant they were earned from.
Premium Points, earned at Premium Merchants, which can then be spent at all getslocal merchants
SOLO POINTS
On the GETS Rewards App getslocal club members can earn Solo Points from their favourite Merchants with every purchase. These Solo Points can ONLY be used to purchase Solo Deals from the Merchants where they earned them. If they have already earned Premium Points from other Merchants, they can use their Premium Points to top up to the next Solo Deal level.
SOLO DEALS
Once you add a Merchant as your favourite, you will receive special deals and personalised offers from them, as well as earn Solo points for adding them as a one of your favourites to get you started! and you can built up your points to reach the next level Solo Deal and if your lucky enough to have earned Premium Point you can combine them with your Solo Points to achieve even better deals.
SOLO POINTS
It’s Simple all you need to earn Solo Points with every purchase you must first add a Merchant as a “Favourite” before you can collect their Solo Points. These Solo Points earned can ONLY be redeemed by the Merchant or used to purchase Solo Deals with the Merchants where you earned the Solo Points from.
PREMIUM POINTS
ONLY Premium Merchants can issue Premium Points with every purchase, or getslocal club members can find Premium Deals where you get special prices and can use secret promo codes for greater discounts when spending their Premium Points. Premium Deals gives you the opportunity to earn more Premium Points which can be spent at all getslocal Merchants.
PREMIUM DEALS
Get treated like a VIP with Premium Deals, this is where getslocal club members can access special prices and can use secret promo codes for greater discounts when spending your Premium Points. Also Premium Deals gives you the opportunity to earn Premium Points which can be spent at all getslocal Merchants.
EARN PREMIUM POINTS
You can earn Premium Points in 2 ways:
1. On the GETS Rewards App look for Premium offers from Premium Merchants who can issue Premium Points. When you are on the GETS Rewards App look on the Map for the multi-coloured 5 star icon.
2. Visit the Find Deals marketplace section on the GETS Rewards App for any Special Promotions and Premium Deals. There you'll be able to see where you can EARN Premium Points. In order to earn GETS Rewards Premium points at a Merchant, your account QR code on your mobile phone must be presented at the point of sale prior to purchase, simply show the cashier your QR Code.
No you can earn points in many ways, for example, a Merchant may issue Solo Points if you add them as a Favourite, some Merchants may reward you for intoducing a friend where you and your friend receive rewards and also if you share their offers on social media sites such as Facebook, Twitter, Linkedin and Pinterest.
FAVORITES
On the GETS Rewards App, you are just one click away from hundreds of pounds worth of Solo Points from local Merchants. Once you add them as your Favorite, you will receive special deals and personalised offers from them, as well as Bonus Solo points from many to get you started!
E-VOUCHERS
On the GETS Rewards App you can create and activate E-Vouchers from Merchants Premium Deals or Solo Deals. These Vouchers have a three day countdown which means they have to be redeemed with the issuing Merchant within three days of activating the vouchers.
IN STORE SIGN UP
Look out for the GETS Rewards here posters in your local stores. Simply walk into any GETS Rewards Merchant and ask the staff to help you set up a GETS Rewards account, they will require your mobile phone number and post code or you can scan the QR Code on the poster
Once your mobile number is entered, you will receive a text message with a link. Click this link and follow the instructions to complete your sign up and become a getslocal club member. Click here
USE GETS REWARDS ON ANY DEVICE
Absolutely not as long as you have the SAME number, your GETS Rewards points are safe your account security is linked to your phone number not your phone, you can access your GETS Rewards on any web connected device.
If you do change your phone number it has to be changed on the GETS Rewards App by you.
On the GETS Rewards App we don't use passwords, because your account is linked to your phone number. To login to GETS Rewards App, all you need to remember is your Mobile number. Once you open the GETS Rewards APP or website https:local.gets.cc you will be prompted by TEXT to enter your number and you will receive a “One Time Code” which expires after a few minutes.
Once you have logged in you will remain logged in until you log back out.
Yes you can still EARN points all you need to do is tell the business your Mobile Number. PLEASE NOTE for security reasons you cannot not SPEND your points without the GETS Rewards App open and showing your Wallet's QR Code (which changes every time you open it) to the business.
To Create your QR Code click "My Wallet & Private Code" this code is only valid for a few minutes and will expire.
To renew the QR Code click the "Generate New Code" Button
SPENDING POINTS
No for security reasons you cannot spend Solo or Premium Points without showing a valid QR Code on your device.
To Create a QR Code click "My Wallet & Private Code" this code is only valid for a few minutes and will expire.
To renew the QR Code click the " Generate New Code" Button
No Problem, you are in control at all times who can send you Text Messages, Emails and Push notifications. To do this go to the Menu and select “Notifications Settings” then select the Merchant options you wish to turn off.
DELETED APP
No you don't lose your points when remove the GETS Rewards App from your phone BUT you will not be able to spend them without the GETS Rewards App. You can add the GETS Rewards App back on your phone at a later date.
BUT if you don't use the GETS Rewards App for more than 12 Months or more your account maybe closed without notice.
FAVOURITES GONE
Sadly, if a Merchant goes out of business or leaves GETS Rewards there’s not much we can do if a business decides to end their Solo loyalty program on GETS Rewards. However, if you have earned Premium Points, you can redeem your Premium Points at other Merchants.
MERCHANT LOCATIONS
The quickest way to seach for a Merchant's location is to click Merchants or Find Deals on the home page menu.
GETS Rewards App gives you several options to find Merchant's locations such Map and several filters.
DO MY POINTS EXPIRE?
Your Points do not Expire.
However if you do not spend or collect points for 12 months or more your account is considered as inactive and maybe closed without notice.
So we suggest that you maintain your account activity and use your points.
WHO ARE GETS?
GETS (Grassroots Economic Trade Solutions) operates the Loyalty platform known as GETS Rewards.
LOCAL LOYALTY ALL IN ONE APP
GETS Rewards is a collection of independent Local Loyalty programs interconnected via the GETS Loyalty Exchange platform all delivered on one single App, giving greater convenience to the canny consumer who is rewarded for buying great deals from local businesses.
GETS Rewards are here to make things change. We’re here to make Buying Local a convenient and top choice for getslocal club members and businesses.
